cannot connect to sql server - authorization failed

When connecting to Priority in the Vista or 7 operating system, the following message is received:
"CANNOT CONNECT TO SQL SERVER – AUTHORIZATION FAILED"

solution:

• Remove the Priority software.
• Download and install the sqlncli.msi/sqlncli_x64.msi file
• Run the sqlncli.msi/sqlncli_x64.msi file installation on the terminal.
• Reinstall Priority
• Ensure that full privileges exist on the priority device on the station
• (C:\Priority or D:\Priority, also in the C:\tmp or D:\tmp folder).